Privacy Policy
This policy explains how NewYorkChatLine handles your information when you visit newyorkchatline.com, call our chat line, or contact our team.
Information We Collect
When you use our chat line, we may collect your calling phone number, call dates and times, minutes used, your recorded greeting, voice messages, purchase records, and anything you send to our support team.
When you visit our website, basic data such as your browser type, device, and pages visited may be collected through analytics tools like Google Analytics.
How We Use It
We use your information to connect calls, deliver greetings and messages, manage free trial minutes and packages, answer support requests, prevent misuse, and meet legal requirements.
What Other Callers Can Hear
Your phone number is never shown to other callers. They can only hear your greeting and what you choose to say in messages or live chats. We cannot control what another caller does with details you share, so please keep personal information private.
Call Recording
Live calls are not recorded. When a caller is flagged, the flagged interaction goes through an automated review. Those records are kept for 24 hours and then deleted.
Sharing Your Information
NewYorkChatLine does not sell your data or share it for third-party advertising. We only share information with service providers that help run the chat line, process payments, or support our website, or when the law requires it. We send promotional offers only with your consent.
Cookies
Our website uses cookies to understand how visitors use our pages. You can manage or block cookies in your browser settings.
Keeping Your Information Safe
We use reasonable safeguards to protect your information. We keep it only as long as needed to run the service, resolve issues, and follow the law. No phone or online service can promise perfect security.
Your Choices
You can email us to access, correct, or delete your personal information. We may need to confirm your identity first.
Adults Only
NewYorkChatLine is for adults 18 and older. If you believe a minor has shared information with us, contact us, and we’ll remove it.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new date.
Contact Us
Questions about your privacy? Email us at contact@newyorkchatline.com